How it Works

An Experienced Worker Program

Is a flexible, scalable and cost effective workforce resource to help the agency accomplish its mission and annual goals.

It enables the agency to:

  • address the issue of “brain-drain” as experienced workers retire,
  • utilize former employees and other experienced workers for projects, seasonal work or to help on a longer-term basis,
  • provide opportunities for newer agency staff to learn from the institutional knowledge of returning workers, or those with a lifetime of achieving results,
  • more flexibly plan for and effectively manage their workforce needs.

Roles and Responsibilities

NEW Solutions is responsible for recruiting, enrolling, administering payroll and benefits, and handling any performance-related issues.

The Agency is responsible for interviewing and selecting a preferred applicant, overseeing the day-to-day work of the enrollees, providing a safe work environment and any tools, equipment, or supplies, and working with NEW Solutions in resolving any issues.


Experienced workers participating in the Program are called enrollees and are not considered employees of the federal agency nor NEW Solutions. They receive benefits, such as sick and annual leave, holiday pay, health insurance, etc. as determined by the Agency. NEW Solutions administers payroll and benefits, and at the end of the year provides W-2s to the enrollees.

What Clients Say About Our Experienced Workers: